Expensy Support

Help, FAQ, and contact

If you need help, contact us and we’ll get back to you as soon as possible.

Contact

Email: support@boringsoft.org

When writing, please include your device model, iOS version, and (if possible) a short description of what you expected vs what happened.

Frequently asked questions

How do I add an expense?

Open Expensy → tap the add button → enter amount → pick a category → Save.

How do I edit or delete an expense?

Open the expense from your list to edit details. Use the delete action to remove it.

Can I use Expensy offline?

Yes. Expensy is designed to work offline-first, so you can view and add expenses without an internet connection.

How do I export my data?

Go to the Export section in the app and choose a format (CSV / PDF / Accountant Pack). Some exports may require a subscription.

Subscriptions & purchases

How do I restore purchases?

In Expensy, open Settings/More → tap Restore Purchases.

I’m subscribed but Pro isn’t enabled

Try Restore Purchases first. If it still doesn’t unlock, email us and include the Apple ID country/region you’re using and the approximate purchase date.

Tip: Apple manages billing. You can view or cancel subscriptions in iOS Settings → Apple ID → Subscriptions.

Account deletion

You can delete your account in the app. Look for Delete Account in Account/Settings.

Important: Account deletion is permanent and can remove your data. Export anything you want to keep first.